I am looking to enhance my knowledge in the hospitality industry especially in the management area. My passion lies in the sales & marketing as well as front office department. I have previous working experience in the front office as well as in the food and beverage departments thus, I would like to continue learning and improving. I am a strong willed, active interactor, team player and friendly person. I believe I will be able to cope with all the challenges and tasks that will be presented to me.
Front Desk Agent – Handling check-ins, check-outs, reservations,guest complaints, guest requests Concierge – Providing accurate information to guest and assisting increating itineraries for guest Rooms Control – Blocking & Assigning rooms to guest to meet requestand special needsNight Audit – Checking reports of the day, posting charges and settingup system for the following day
Preparing and sending orders to roomPreparing breakfast set upTaking room service orders Preparing VIP treatment for guest
Manage reservation restaurantServing guest and dealing with tour leadersCashierClean and setting up restaurant on a daily basis